Airline Carrier Guides
A detailed airline carrier guide covering everything from major international airlines to regional carriers, complete with fleet information, cabin classes, baggage policies, and in-flight amenities. Stay informed on airline alliances, frequent flyer programs, and route networks to ensure seamless travel planning. Whether booking economy or first class, our resources empower you to select the best options for your clients, delivering smooth, efficient, and comfortable journeys every time
AeroPets
Hub City
Sydney, Melbourne, Brisbane
Frequent Flyer
Not Applicable
AeroPets is an Australian-based pet transport service offering tailored relocation solutions for pets traveling domestically and internationally. The company focuses on providing stress-free and safe travel experiences, handling all logistics, including flight arrangements, veterinary documentation, and crate hire. AeroPets works with pet owners to ensure a seamless transition, offering personalized travel plans that accommodate each pet’s specific needs. With a strong emphasis on safety and comfort, AeroPets is a trusted choice for pet relocation.
Why we love them
Tailored Travel Plans: Personalized pet relocation services based on pet size, breed, and travel needs.
Crate Hire & Purchase: Offers both rental and purchase options for airline-approved pet crates.
Health & Documentation Assistance: Helps owners navigate quarantine, vaccinations, and travel permits.
Domestic & International Flights: Handles all booking logistics for safe pet travel.
Airport Concierge Service: Provides on-the-ground assistance at departure and arrival points.
Safe & Stress-Free Transport: Focuses on minimizing travel stress with expert handling.
Keep an eye on
No In-House Veterinary Services: Unlike some competitors, AeroPets relies on external vets for health checks and documentation.
Crate Costs Can Add Up: While they offer crate hire and purchase options, these can be an additional expense.
Less Global Reach Compared to Larger Providers: While they provide international transport, their network may not be as extensive as larger competitors like Jetpets.
Economy Features
Standard Pet Relocation: Includes standard pet transport services with all essential travel arrangements and documentation.
Premium Economy Features
Not Applicable
Business Class Features
Custom Packages: Personalized care, crate hire/purchase, and tailor-made solutions for pets with specific needs.
First Class Features
VIP Transport: Some options for pets requiring extra comfort, such as pets that need special medical attention or have specific travel needs.
Air Canada
Hub City
Vancouver
Frequent Flyer
Frequent Flyer Program: Aeroplan
Alliance: Star Alliance
Details: Aeroplan members can earn miles on Air Canada and all Star Alliance member airlines. Points can be redeemed for flights, upgrades, and other rewards.
Air Canada is Canada’s flagship airline and a member of the Star Alliance. It offers comprehensive domestic and international routes, including major cities in Europe, Asia, and the United States. Air Canada provides excellent service across all classes, and it’s one of the top choices for Australians traveling to North America or onward to international destinations.
Why we love them
Star Alliance Membership: Offers seamless connections to a wide range of global destinations.
Business Class Comfort: Known for Signature Class with lie-flat seats and excellent service on long-haul routes.
Canadian Hospitality: Warm and friendly service that reflects Canadian hospitality, a plus for travelers looking for a personable experience.
Keep an eye on
Economy Seating: Can be cramped on older aircraft, and the standard seat width may feel narrow for longer flights.
Expensive Premium Fares: Business and First Class can be high-priced, particularly on international routes.
Limited Availability of First Class: First Class is only available on select long-haul flights and aircraft types.
Economy Features
Key Features: Complimentary meals and beverages on international flights, personal seatback entertainment, and Wi-Fi available on select flights.
Legroom: 31-32 inches seat pitch, 17.3-18 inches seat width.
Premium Economy Features
Key Features: More spacious seats, priority boarding, upgraded meals, and more personal space for a more comfortable journey.
Legroom: 38 inches seat pitch, 18.5-inch seat width.
Business Class Features
Key Features: Fully lie-flat beds, enhanced dining experience, direct aisle access, and access to exclusive lounges. On select aircraft, pods with privacy and more space for business travelers.
Legroom: 75-80 inches seat pitch (fully flat when extended)
First Class Features
Key Features: Spacious suites with doors for privacy, premium dining with fine wine selections, personalized service, and luxurious amenities.
Legroom: 82 inches seat pitch when fully extended.
Air France
Hub City
Paris via Asia
Frequent Flyer
Frequent Flyer Program: Flying Blue
Alliance: SkyTeam
Details: Flying Blue members can accumulate miles on Air France and other SkyTeam member airlines. Miles can be redeemed for flights, upgrades, and various rewards.
Air France is France’s national airline and a founding member of the SkyTeam alliance. It offers connections from Australia to Europe via its hub in Paris, as well as other global destinations. Known for its French flair, Air France is particularly popular with Australians heading to Europe.
Why we love them
Stylish and Comfortable: Known for its chic French cabin design and high-quality service.
Strong Paris Hub: Great access to Europe and global connections via Paris.
SkyTeam Alliance: Extensive options for connecting flights globally.
Keep an eye on
Cost: First and Business Class fares can be expensive.
Limited Direct Routes: No direct flights to all European cities from Australia.
Economy Seating: Economy seats are standard but can feel cramped.
Economy Features
Key Features: Standard seating, complimentary meals, and entertainment on long-haul flights.
Legroom: 31-32 inches seat pitch, 17.5-inch seat width.
Premium Economy Features
Key Features: Extra legroom, better recline, and gourmet meals.
Legroom: 38 inches seat pitch, 19-inch seat width.
Business Class Features
Key Features: Lie-flat seats with direct aisle access, premium dining, and access to Air France lounges.
Legroom: 78 inches seat pitch when fully extended to a bed.
First Class Features
Key Features: Private suites with lie-flat beds, luxury dining, and exclusive amenities.
Legroom: 81 inches seat pitch.
Air New Zealand
Hub City
Auckland
Frequent Flyer
Frequent Flyer Program: Airpoints
Alliance: Star Alliance
Details: Airpoints members can earn Airpoints Dollars on Air New Zealand flights and partner airlines. Points can be redeemed for flights, upgrades, and various rewards.
Air New Zealand is the national carrier of New Zealand, well-regarded for its friendly service and innovative cabin products. It offers excellent connectivity from Australia to New Zealand, the Pacific Islands, North America, and beyond.
Why we love them
Innovative Products: Economy Skycouch™ is a family-friendly innovation for long-haul flights.
Excellent Service: Known for warm Kiwi hospitality and quality onboard offerings.
Pacific Focus: Strong connectivity to New Zealand, the Pacific Islands, and North America.
Keep an eye on
Premium Cabin Price: Business Premier™ can be more expensive than competitors.
Limited Long-Haul Network: Fewer destinations in Europe and Asia compared to larger carriers.
Skycouch Availability: Limited to certain aircraft and routes, and must be pre-booked.
Economy Features
Key Features: Comfortable seating, personal entertainment screens, and complimentary meals and drinks.
Legroom: 31-33 inches seat pitch, 17-18-inch seat width.
Additional Perks: Generous checked baggage (23kg on most routes).
Premium Economy Features
Key Features: A row of three Economy seats that convert into a flat couch for families or couples.
Legroom: Same as standard Economy, but offers a flat sleeping surface.
Business Class Features
Key Features: Wider reclining seats with leg rests, priority check-in, and enhanced dining options.
Legroom: 41 inches seat pitch, 19-20-inch seat width.
First Class Features
Key Features: Fully lie-flat beds in a 1-2-1 layout, direct aisle access, gourmet meals, and premium wine selection.
Legroom: 79 inches seat pitch when fully extended to a bed.
Additional Perks: Lounge access and priority boarding.
Alaska Airlines
Hub City
Seattle
Frequent Flyer
Frequent Flyer Program: Mileage Plan
Alliance: Alaska Airlines is not a member of a major alliance but has partnerships with several airlines, including American Airlines and others.
Details: Mileage Plan members can earn miles on Alaska Airlines and its partner airlines, which can be redeemed for flights and upgrades.
Alaska Airlines is a U.S. carrier based on the West Coast, known for its exceptional customer service and growing international network. Alaska offers flights from Australia to the U.S. via its West Coast hubs, including Los Angeles and Seattle.
Why we love them
Excellent Service: Consistently high marks for customer service and comfort.
West Coast Connections: Great for travelers heading to or from California and the Pacific Northwest.
Mileage Plan: Strong frequent flyer program with global partners.
Keep an eye on
Limited International Routes: Fewer international destinations compared to larger U.S. carriers.
Premium Seat Availability: First Class may not be as widely available on certain routes.
Higher Premium Fares: Premium seats can be pricey for long-haul flights.
Economy Features
Key Features: Complimentary snacks, free Wi-Fi on select flights, and seatback entertainment.
Legroom: 31-32 inches seat pitch, 17-18 inches seat width.
Premium Economy Features
Key Features: Extra legroom, priority boarding, and enhanced meal service.
Legroom: 36 inches seat pitch, 18.25-inch seat width.
Business Class Features
Not Available
First Class Features
Key Features: Larger, more comfortable seats with additional space, premium meals, and priority boarding.
Legroom: 41-42 inches seat pitch.
American Airlines
Hub City
Charlotte
Frequent Flyer
Frequent Flyer Program: AAdvantage
Alliance: Oneworld
Details: AAdvantage members earn miles on American Airlines and other Oneworld member airlines, which can be redeemed for flights, upgrades, and a variety of other rewards.
American Airlines is one of the largest carriers in the world, offering extensive domestic and international flights. It is a founding member of the Oneworld alliance, providing robust connectivity from Australia to the U.S., Europe, Asia, and beyond.
Why we love them
Oneworld Alliance: Great connectivity and benefits with Oneworld partners.
Comprehensive U.S. Network: Strong domestic network for easy connections within the U.S.
Flagship First and Business: Premium services with fully flat beds and enhanced comfort.
Keep an eye on
Seat Comfort: Economy seats can feel cramped on some aircraft.
Inconsistent Service: Quality of service can vary depending on the flight crew.
Expensive Premium Fares: First and Business Class fares can be quite costly.
Economy Features
Key Features: Complimentary meals and snacks on international flights, seatback entertainment, and Wi-Fi on most aircraft.
Legroom: 31-32 inches seat pitch, 17.2 inches seat width.
Premium Economy Features
Key Features: Larger seats with extra legroom, upgraded meal service, and priority boarding.
Legroom: 38 inches seat pitch, 18.5-inch seat width.
Business Class Features
Key Features: Fully flat beds, access to premium lounges, and exclusive dining options.
Legroom: 78 inches seat pitch when extended to a bed.
First Class Features
Key Features: Luxury suites with privacy doors, personalized service, and exclusive amenities.
Legroom: 80 inches seat pitch.
British Airways
Hub City
London Via Asia
Frequent Flyer
Frequent Flyer Program: Avios
Alliance: Oneworld
Details: Avios members can collect points on British Airways flights and Oneworld airlines, redeemable for flights, upgrades, and other rewards.
British Airways is the United Kingdom's flagship carrier and a founding member of the Oneworld alliance. It offers a wide network from Australia to Europe, North America, Africa, and beyond, known for high-quality service across all cabins.
Why we love them
Extensive European Network: Offers numerous routes from Australia to Europe.
Quality Business Class: Club World offers great comfort and service.
Oneworld Alliance: Seamless connectivity with global partners for international travel.
Keep an eye on
Premium Fare Pricing: Business and First Class are quite expensive.
Economy Seat Density: Economy can be cramped on certain aircraft.
Inconsistent Service: Service quality can vary, especially on shorter flights.
Economy Features
Key Features: Complimentary meals and beverages on long-haul flights, seatback entertainment, and complimentary checked baggage.
Legroom: 31-32 inches seat pitch, 17.5-inch seat width.
Premium Economy Features
Key Features: Larger seats with extra recline, enhanced meal service, and dedicated cabin.
Legroom: 38 inches seat pitch, 18.5-inch seat width.
Business Class Features
Key Features: Fully flat beds, direct aisle access on some aircraft, luxury dining, and lounges.
Legroom: 78 inches seat pitch when extended to a bed.
First Class Features
Key Features: Private suites with lie-flat beds, personalized service, luxury amenities, and access to exclusive lounges.
Legroom: 82 inches seat pitch in a suite.
Cathay Pacific
Hub City
Hong Kong
Frequent Flyer
Frequent Flyer Program: Asia Miles
Alliance: Oneworld
Details: Asia Miles members can accumulate miles on Cathay Pacific and Oneworld partners. Points can be redeemed for flights, upgrades, and other rewards.
Cathay Pacific, based in Hong Kong, is a premium full-service carrier with a strong network connecting Australia to Asia, Europe, and North America. As a member of the Oneworld alliance, it offers seamless connections and shared benefits across partner airlines.
Why we love them
Strong Network: Excellent connections from Australia to Asia, North America, and Europe via Hong Kong.
Cabin Comfort: All classes offer thoughtful design and comfort, especially in Business and First.
Frequent Flyer Benefits: Member of Oneworld, allowing access to shared lounges and earning points across partner airlines.
Keep an eye on
Downsides:
Layover in Hong Kong: Most international routes require a stop in Hong Kong.
Pricing: Premium cabins are among the most expensive in their class.
Limited First Class Routes: First Class is only available on select long-haul flights.
Economy Features
Key Features: Ergonomic seats with adjustable headrests, personal screens with entertainment, and complimentary meals and beverages.
Legroom: 32 inches seat pitch, 18-inch seat width.
Additional Perks: Checked baggage allowance (30kg).
Premium Economy Features
Key Features: Spacious seats with extended recline and legrests, priority boarding, and an upgraded dining experience.
Legroom: 38 inches seat pitch, 19.3-inch seat width.
Additional Perks: Extra baggage allowance and a dedicated cabin.
Business Class Features
Key Features: Fully flat beds in a 1-2-1 configuration with direct aisle access, personalized service, and enhanced dining options.
Legroom: 81 inches seat pitch when fully extended to a bed.
Additional Perks: Lounge access and priority services.
First Class Features
Key Features: Private suites with large seats that convert into flat beds, gourmet dining, and luxury amenities like Aesop skincare kits.
Legroom: 81 inches seat pitch when converted to a bed.
Additional Perks: Access to The Wing and The Pier First Class lounges in Hong Kong.
Delta Air Lines
Hub City
Frequent Flyer
Frequent Flyer Program: SkyMiles
Alliance: SkyTeam
Details: SkyMiles members earn miles on Delta and all SkyTeam airlines. Miles can be redeemed for flights, upgrades, and other rewards.
Delta Air Lines is a leading U.S. carrier and a SkyTeam member. It connects Australia to North America, with further connections to Europe and South America. Known for its reliability and strong domestic network in the U.S., it offers competitive transpacific services.
Why we love them
Strong U.S. Connectivity: Excellent domestic and international network.
Delta One Suites: High-quality Business Class product with privacy doors.
Consistent Service: Reliable in-flight service and entertainment across all classes.
Keep an eye on
Limited Routes from Australia: Only operates to Los Angeles directly.
Premium Pricing: Delta One and Premium Select fares can be pricey.
Baggage Fees: Fees for Economy passengers' checked luggage on certain fares.
Economy Features
Key Features: Complimentary meals and drinks on international flights, seatback entertainment, and USB ports.
Legroom: 31-32 inches seat pitch, 17-inch seat width.
Premium Economy Features
Key Features: Extra legroom, dedicated overhead bin space, and early boarding.
Legroom: 34 inches seat pitch.
Business Class Features
Key Features: Wider seats with additional recline, enhanced dining, and priority services.
Legroom: 38 inches seat pitch, 19-inch seat width.
First Class Features
Key Features: Fully flat beds with direct aisle access, premium meals, and TUMI amenity kits.
Legroom: 80 inches seat pitch when extended to a bed.
EasyJet
Hub City
Gatwick
Frequent Flyer
Frequent Flyer Program: EasyJet does not have a traditional frequent flyer program like the other airlines listed above.
Alliance: EasyJet is not part of any major alliance but has codeshare agreements with select airlines.
EasyJet is one of Europe’s largest low-cost carriers, based in the UK, offering budget flights to numerous destinations across Europe. It's a popular choice for Australians seeking affordable options to Europe, especially for short-haul travel.
Why we love them
Low-Cost Fares: Budget-friendly option for short-haul European travel.
Extensive Network: Large selection of destinations within Europe.
Convenience: Easy access to European cities from major airports.
Keep an eye on
Extra Charges: Additional fees for baggage, food, and seat selection.
No Frills: Limited service and comfort, especially on longer flights.
Crowded Flights: Can be cramped and busy, particularly on peak routes.
Economy Features
Key Features: No-frills seating, basic onboard service, and pay-for-extras model.
Legroom: 29-30 inches seat pitch.
Premium Economy Features
Not Available
Business Class Features
Not Available
First Class Features
Not Available
Emirates
Hub City
Dubai
Frequent Flyer
Frequent Flyer Program: Skywards
Alliance: Emirates is not part of a global alliance, but it has partnerships with several airlines, including Qantas (in the Australia/Asia-Pacific region).
Details: Skywards members can earn miles on Emirates flights and partner airlines, which can be redeemed for flights, upgrades, and experiences.
Based in Dubai, Emirates is one of the largest airlines in the world, offering connections to over 150 destinations across six continents. Known for its luxury and innovation, Emirates frequently ranks among the top airlines for service and comfort, making it a popular choice for Australian travelers.
Why we love them
Luxury Experience: Offers one of the most luxurious in-flight experiences, particularly in premium cabins.
Extensive Network: Direct flights from Australia to Dubai and onward connections to Europe, Africa, and the Americas.
In-Flight Entertainment: ICE system is often ranked as the best in the world, with extensive options for all ages.
Keep an eye on
Layovers in Dubai: Many routes require a layover in Dubai, which can extend travel time.
Price Variability: Premium classes can be prohibitively expensive for some travelers.
Limited Premium Economy Availability: Only available on select aircraft and routes.
Economy Features
Key Features: Comfortable seats, regionally inspired meals, and over 4,500 entertainment options via ICE (Emirates’ entertainment system).
Legroom: 32-34 inches seat pitch, 18-inch seat width.
Additional Perks: Generous baggage allowance (30kg).
Premium Economy Features
Key Features: Luxurious seats with extra recline, premium meals, and a dedicated cabin.
Legroom: 40 inches seat pitch, 19.5-inch seat width.
Additional Perks: Priority boarding and check-in.
Business Class Features
Key Features: Fully flat beds, gourmet meals, a minibar at each seat, and access to Emirates lounges.
Legroom: 72 inches seat pitch when extended to a bed.
Additional Perks: Chauffeur service in select cities, priority services, and exclusive amenity kits.
First Class Features
Key Features: Private suites with sliding doors, onboard shower spa (A380), and personalized dining services.
Legroom: 86 inches seat pitch when fully extended to a bed.
Additional Perks: Access to Emirates First Class lounges and personalized chauffeur services.
Etihad Airways
Hub City
Abu Dhabi
Frequent Flyer
Frequent Flyer Program: Etihad Guest
Alliance: Etihad Airways is not part of a global alliance but has several codeshare and partner agreements with airlines around the world.
Details: Etihad Guest members can earn miles on Etihad flights and partner airlines, with the ability to redeem miles for flights, upgrades, and more.
Based in Abu Dhabi, Etihad Airways offers premium service and a growing network that connects Australia to Europe, the Middle East, Africa, and North America. Known for its luxurious Business and First Class offerings, Etihad is popular with Australian travelers seeking comfort and style.
Why we love them
Highlights:
Luxury Offering: Renowned for its First Class Apartments and exceptional Business Class comfort.
Hub Convenience: Abu Dhabi International Airport offers smooth connections to Europe and beyond.
Partnerships: Strong codeshare agreements and frequent flyer partnerships, including with Virgin Australia.
Keep an eye on
Downsides:
Premium Pricing: Luxury comes at a higher price, especially in First and Business Class.
Layovers: All routes require a stop in Abu Dhabi, adding to travel time.
Limited Route Network: Fewer direct destinations compared to competitors like Emirates.
Economy Features
Key Features: Comfortable seats, in-flight entertainment, and complimentary meals inspired by international cuisines.
Legroom: 31-33 inches seat pitch, 17.5-inch seat width.
Additional Perks: Free checked baggage (30kg).
Premium Economy Features
Key Features: Extra legroom and priority boarding.
Legroom: 36 inches seat pitch.
Business Class Features
Key Features: Fully flat beds in a 1-2-1 layout, gourmet dining, and an onboard lounge on A380 aircraft.
Legroom: 73-76 inches seat pitch when fully extended to a bed.
Additional Perks: Lounge access, priority boarding, and chauffeur service (select destinations).
First Class Features
Key Features: Private suites with separate reclining chairs and a full-length bed, gourmet meals, and a personal wardrobe.
Legroom: 82 inches seat pitch when fully extended.
Additional Perks: Access to The Residence Lounge and Spa in Abu Dhabi.
Fiji Airways
Hub City
Nadi
Frequent Flyer
Frequent Flyer Program: Tabua Club
Alliance: Fiji Airways is not part of a major global alliance but has partnerships with several airlines, including Qantas and other Oneworld members.
Details: Tabua Club members earn miles on Fiji Airways and its partner airlines, with the ability to redeem them for flights, upgrades, and other rewards.
Fiji Airways is the national airline of Fiji and a key carrier for Australian travelers heading to the South Pacific, the U.S., and Asia. It is known for its warm Fijian hospitality and convenient connections to Pacific islands.
Why we love them
Friendly Service: Known for its warm Fijian hospitality in all cabin classes.
Convenient Pacific Connectivity: Direct flights from Australia to Fiji and onward to Pacific islands and Los Angeles.
New Fleet: Modern A350 aircraft with lie-flat seats in Business Class.
Keep an eye on
Economy Comfort: Limited seat width in Economy on some aircraft.
Limited Premium Routes: Lie-flat Business seats available only on A350 routes.
High Fares for Short Flights: Regional flights can be pricey compared to competitors.
Economy Features
Key Features: Comfortable seats, complimentary meals, and seatback entertainment on long-haul flights.
Legroom: 31-32 inches seat pitch, 17-inch seat width.
Premium Economy Features
Not Available
Business Class Features
Key Features: Recliner or lie-flat seats (on A350s), gourmet meals, priority check-in, and lounge access.
Legroom: 60-78 inches seat pitch depending on the aircraft.
First Class Features
Not Available
Japan Airlines (JAL)
Hub City
Tokyo
Frequent Flyer
Frequent Flyer Program: JAL Mileage Bank
Alliance: Oneworld
Details: JAL Mileage Bank members can earn miles on JAL flights and Oneworld member airlines, which can be redeemed for award flights and upgrades.
Japan Airlines (JAL) is a leading Oneworld member and Japan's flag carrier. It offers exceptional service and comfort on flights connecting Australia to Japan and beyond to North America, Europe, and Asia.
Why we love them
Japanese Hospitality: Renowned for its attentive service and quality dining, including authentic Japanese cuisine.
Spacious Economy Class: Among the best legroom in Economy for long-haul flights.
Strong Network: Convenient connections to Japan and onward to North America and Europe.
Keep an eye on
Pricing: Fares, especially in premium cabins, can be high compared to competitors.
Layovers in Japan: Most routes require a stop in Tokyo or Osaka.
Limited First Class Availability: Only available on select long-haul flights.
Economy Features
Key Features: Spacious seats, complimentary meals, and a wide selection of in-flight entertainment.
Legroom: 33-34 inches seat pitch, 18-inch seat width.
Additional Perks: Checked baggage allowance (23kg for up to two pieces).
Premium Economy Features
Key Features: Wider seats with extra recline, noise-canceling headphones, and priority services.
Legroom: 38 inches seat pitch, 19-inch seat width.
Business Class Features
Key Features: Fully flat beds with privacy partitions, Japanese and Western meal options, and priority lounge access.
Legroom: 79 inches seat pitch when extended to a bed.
First Class Features
Key Features: Luxurious suites with lie-flat beds, fine dining with premium sake and champagne, and luxury amenity kits.
Legroom: 82 inches seat pitch when fully extended to a bed.
Jetpets
Hub City
Sydney, Melbourne, Brisbane, Perth
Frequent Flyer
Not Applicable
Jetpets is a leading pet transport company in Australia, specialising in domestic and international pet relocation. With over 30 years of experience, Jetpets provides a full suite of services, including flight bookings, custom travel crates, veterinary support, and door-to-door transportation. The company caters to pet owners moving within Australia or overseas, ensuring a stress-free experience for both pets and their owners. Jetpets partners with major airlines and is accredited by the International Pet and Animal Transportation Association (IPATA), reinforcing its commitment to animal safety and comfort.
Why we love them
Door-to-Door Transport: Provides comprehensive pet relocation services, including pick-up and delivery.
Custom Travel Crates: Offers IATA-approved pet travel crates tailored to each pet’s size and comfort.
Veterinary Support: Access to in-house vets for pre-travel health checks and necessary documentation.
Pet Transit Lounge: Dedicated pet-friendly transit lounges in major Australian cities.
International Accreditation: Accredited by IPATA, ensuring compliance with global pet transport standards.
Flight Bookings & Logistics: Partners with major airlines to coordinate pet-friendly flights worldwide.
Keep an eye on
High Costs for International Travel: Comprehensive services and premium care come at a higher price compared to smaller providers.
Limited Availability in Some Regions: While Jetpets operates in major cities, rural areas may have limited coverage.
Potential Delays Due to Airline Schedules: Pet travel is subject to airline restrictions and schedules, which can cause unexpected delays.
Economy Features
Standard Service: Offers safe, reliable travel for pets in standard cargo hold conditions, following international regulations.
Premium Economy Features
Not Applicable
Business Class Features
Premium Services: Includes added amenities such as pet lounge access, in-transit updates, and personalized care for pets that require extra attention.
First Class Features
Pet Travel Concierge: For owners who need a more personalized service, including door-to-door transport and additional assistance.
Jetstar Airways
Hub City
Australia
Frequent Flyer
Frequent Flyer Program: Jetstar Dollars
Alliance: Jetstar is not part of a global airline alliance but has partnerships with Qantas and some other carriers.
Details: Jetstar Dollars are earned when flying with Jetstar, and they can be used towards future Jetstar bookings.
Jetstar Airways is a low-cost carrier based in Australia and a subsidiary of Qantas. It provides affordable domestic and international flights across Asia, the Pacific, and select long-haul destinations like Japan and Hawaii. It caters to budget-conscious travelers with an optional pay-for-what-you-use service model.
Why we love them
Affordable Fares: Offers some of the cheapest tickets for both domestic and international flights.
Extensive Network: Strong connections across Australia, Asia, and the Pacific.
Optional Extras: Pay-for-what-you-need system allows for flexibility.
Keep an eye on
Limited Comfort: Economy seats are narrow with minimal legroom.
Extra Fees: Add-ons for baggage, meals, and entertainment increase overall costs.
Inconsistent Service: Service quality can vary depending on the route and crew.
Economy Features
Key Features: Standard seats with additional fees for checked baggage, meals, and entertainment. Extra legroom seats available at a fee.
Legroom: 28-30 inches seat pitch, 17.5-inch seat width.
Premium Economy Features
Not Available
Business Class Features
Key Features: Larger recliner seats, additional baggage allowance, meals included, and access to priority boarding.
Legroom: 38 inches seat pitch.
First Class Features
Not Available
KLM Royal Dutch Airlines
Hub City
Amsterdam
Frequent Flyer
Frequent Flyer Program: Flying Blue
Alliance: SkyTeam
Details: Flying Blue members can earn miles on KLM and other SkyTeam member airlines, with the option to redeem for flights and upgrades.
KLM, based in Amsterdam, is a founding member of the SkyTeam alliance. It serves as the primary Dutch carrier and offers extensive connections from Australia to Europe and the rest of the world. KLM is known for its excellent service, particularly in Business and First Class.
Why we love them
Seamless European Connectivity: Extensive flight network throughout Europe.
Comfortable Premium Class: Premium Comfort and Business Class provide exceptional comfort.
SkyTeam Benefits: Great access to SkyTeam partners and benefits.
Keep an eye on
Premium Fares: Business and First Class are often very expensive.
Economy Seating: Economy is fairly standard and can be tight on some aircraft.
Limited First Class Availability: Only on select long-haul routes.
Economy Features
Key Features: Standard seating, free meals on long-haul flights, and in-flight entertainment.
Legroom: 31-32 inches seat pitch, 17.5-18 inches seat width.
Premium Economy Features
Key Features: Extra legroom, better recline, and premium meals and drinks.
Legroom: 35 inches seat pitch, 18.5-inch seat width.
Business Class Features
Key Features: Fully flat beds, direct aisle access, and luxury amenities.
Legroom: 78 inches seat pitch when extended to a bed.
First Class Features
Key Features: Private suites, luxury dining, and personalized service.
Legroom: 81 inches seat pitch when fully extended.
Korean Air
Hub City
Seoul
Frequent Flyer
Frequent Flyer Program: Skypass
Alliance: SkyTeam
Details: Skypass members earn miles on Korean Air and all SkyTeam member airlines. These miles can be redeemed for award tickets, upgrades, and more.
Korean Air, based in Seoul, is a SkyTeam member offering smooth connections from Australia to Asia, North America, and Europe. It is known for its spacious cabins and excellent service.
Why we love them
Spacious Economy: Known for its generous legroom compared to competitors.
Strong Asian Network: Excellent connections through Seoul to Asia and the Americas.
Warm Hospitality: Consistently good reviews for attentive service.
Keep an eye on
Premium Cabin Variability: Some older aircraft lack modern Business Class features.
Limited Direct Flights: Most routes require a layover in Seoul.
Infrequent Promotions: Discount fares are less common compared to other carriers.
Economy Features
Key Features: Comfortable seats, personal screens with extensive entertainment, and complimentary meals.
Legroom: 33-34 inches seat pitch, 17-18-inch seat width.
Premium Economy Features
Not Available
Business Class Features
Key Features: Fully flat seats or angled lie-flat on select aircraft, premium meals, and priority services.
Legroom: 74-78 inches seat pitch when fully extended.
First Class Features
Key Features: Spacious reclining seats that convert into lie-flat beds, luxury dining, and top-tier service.
Legroom: 83 inches seat pitch when extended to a bed.
Lufthansa
Hub City
Frankfurt via Asia
Frequent Flyer
Frequent Flyer Program: Miles & More
Alliance: Star Alliance
Details: Miles & More members can earn miles on Lufthansa flights and all Star Alliance carriers. Miles can be redeemed for flights, upgrades, and services.
Lufthansa is Germany's flagship airline and a member of the Star Alliance. It offers extensive connections from Australia to Europe and beyond, known for its high-quality service, especially on long-haul flights.
Why we love them
Strong European Network: Excellent connections to major European cities.
Premium Service: Known for excellent Business and First Class offerings.
Star Alliance: Offers easy connections with many global airlines.
Keep an eye on
Inconsistent Economy: Seat comfort and meal quality can be inconsistent on different aircraft.
Expensive Premium Fares: Business and First Class can be pricey.
Limited Availability of First Class: Only available on select long-haul flights.
Economy Features
Key Features: Complimentary meals, in-flight entertainment, and power outlets on most long-haul flights.
Legroom: 31-32 inches seat pitch, 17.5-inch seat width.
Premium Economy Features
Key Features: Extra legroom, upgraded meals, and more personal space.
Legroom: 38 inches seat pitch, 18.5-inch seat width.
Business Class Features
Key Features: Fully flat beds in a 2-2-2 or 2-2-1 configuration, priority services, and access to Lufthansa lounges.
Legroom: 78 inches seat pitch when extended to a bed.
First Class Features
Key Features: Luxury suites with lie-flat beds, fine dining, and personalized service.
Legroom: 84 inches seat pitch when fully extended.
Malaysia Airlines
Hub City
Kuala Lumpar
Frequent Flyer
Frequent Flyer Program: Enrich
Alliance: Oneworld
Details: Enrich members can earn miles on Malaysia Airlines and other Oneworld member airlines, which can be redeemed for flights, upgrades, and various rewards.
Malaysia Airlines is a member of Oneworld, offering flights from Australia to Asia, Europe, and the Middle East. Known for its warm service and competitive fares, it is a popular choice for Australian travelers to Southeast Asia.
Why we love them
Warm Service: Known for Malaysian hospitality and friendly cabin crew.
Competitive Pricing: Affordable fares for Economy and Business Class travelers.
Convenient Southeast Asia Hub: Easy connections via Kuala Lumpur.
Keep an eye on
Fleet Inconsistency: Older aircraft on some routes lack modern amenities.
Limited First Class Routes: Only available on specific long-haul flights.
Recovery Phase: Still rebuilding after financial challenges.
Economy Features
Key Features: Comfortable seats, complimentary meals, and personal entertainment screens.
Legroom: 31-32 inches seat pitch, 18-inch seat width.
Premium Economy Features
Not Available
Business Class Features
Key Features: Lie-flat beds, direct aisle access on select aircraft, premium meals, and lounge access.
Legroom: 76 inches seat pitch when extended to a bed.
First Class Features
Key Features: Spacious suites with lie-flat beds, fine dining, and premium amenities.
Legroom: 81 inches seat pitch when fully extended.
Pet Express Transport Services
Hub City
Sydney, Melbourne, Brisbane, Adelaide
Frequent Flyer
Not Applicable
Pet Express Transport Services (PETS) specialises in international pet relocation, providing comprehensive services that include flight bookings, quarantine arrangements, customs clearance, and door-to-door transport. With nearly two decades of experience, PETS is known for its reliable and cost-effective solutions, catering to families, expats, and businesses relocating pets worldwide. The company ensures pets travel securely and comfortably, adhering to international pet transport regulations and working closely with trusted airline partners.
Why we love them
Global Pet Relocation: Specializes in moving pets internationally with a full-service approach.
Quarantine & Customs Clearance: Manages paperwork and regulations for seamless pet entry into new countries.
Door-to-Door or Airport-to-Airport Service: Flexible transport options to suit different needs.
Experienced Animal Handlers: Staff trained in animal care and transport to ensure pet safety.
Partnerships with Airlines & Government Agencies: Works with airlines and official bodies to ensure compliance.
Affordable & Reliable Solutions: Competitive pricing with a strong track record of successful pet moves.
Keep an eye on
Long Processing Times for International Moves: Customs and quarantine processes can cause lengthy delays, particularly for certain destinations.
Limited Domestic Services: PETS primarily focuses on international relocation, so domestic-only transport options are less extensive.
Pricing Transparency Issues: Some customers report that final costs can vary from initial quotes due to fluctuating airline fees and regulatory changes.
Economy Features
Standard International Service: Includes basic pet relocation with all necessary travel documents and crate arrangements.
Premium Economy Features
Not Applicable
Business Class Features
Executive & VIP Service: Higher-tier services include priority handling, specialized care, and personalized transport options.
First Class Features
Quarantine Assistance: Special packages for pets requiring quarantine clearance or specific health requirements for certain destinations.
Philippine Airlines (PAL)
Hub City
Manila
Frequent Flyer
Frequent Flyer Program: Mabuhay Miles
Alliance: Oneworld
Details: Mabuhay Miles members earn miles on Philippine Airlines flights and Oneworld partners. Points can be redeemed for flights, upgrades, and more.
Philippine Airlines is the national carrier of the Philippines, offering flights from Australia to Manila and onward to Asia and North America. It’s known for its direct flights and friendly service.
Why we love them
Direct Flights: Nonstop services from Australia to Manila.
Affordable Fares: Competitive pricing for both Economy and Premium cabins.
Friendly Service: Known for its warm Filipino hospitality.
Keep an eye on
Aging Fleet: Some older aircraft still in operation.
Limited Premium Options: Business Class quality varies across routes.
Entertainment Systems: Outdated on older aircraft.
Economy Features
Key Features: Comfortable seats, complimentary meals, and seatback entertainment on most flights.
Legroom: 31-33 inches seat pitch, 17-18-inch seat width.
Premium Economy Features
Key Features: Wider seats with additional recline, extra legroom, and upgraded meals.
Legroom: 38 inches seat pitch.
Business Class Features
Key Features: Lie-flat beds on select routes, gourmet meals, and lounge access.
Legroom: 78 inches seat pitch when extended to a bed.
First Class Features
Not Available
Qantas Airways
Hub City
London and LA
Frequent Flyer
Frequent Flyer Program: Qantas Frequent Flyer
Alliance: Oneworld
Details: Qantas Frequent Flyer members can earn and redeem Qantas Points on Qantas, Jetstar, and Oneworld member airlines.
As Australia’s flagship carrier, Qantas is one of the world’s longest-operating airlines. It offers extensive domestic and international coverage, with a focus on routes to Asia, the Americas, Europe, and New Zealand. Qantas is a member of the Oneworld alliance, offering benefits like global lounge access and seamless travel connections.
Why we love them
Extensive Coverage: Excellent connectivity from Australia to Europe, the Americas, and Asia, with direct flights to major hubs like London, Los Angeles, and Singapore.
Frequent Flyer Program: Qantas Frequent Flyer is one of the most popular programs, offering generous reward options for travelers.
Onboard Experience: High-quality food, drinks, and entertainment options for passengers across all classes.
Keep an eye on
Pricing: Often more expensive than competitors for similar routes.
Aircraft Variety: Some older aircraft still in use may not have the latest cabin features.
Limited First Class Availability: Only available on select long-haul international routes.
Economy Features
Key Features: Comfortable seats, complimentary meals, beverages, and in-flight entertainment.
Legroom: 31 inches seat pitch, with 17.2-inch seat width.
Additional Perks: Free checked baggage (30kg on international flights).
Premium Economy Features
Key Features: Wider reclining seats in a 2-3-2 configuration, premium dining, and priority boarding.
Legroom: 38 inches seat pitch, 19-inch seat width.
Additional Perks: Increased baggage allowance and noise-canceling headphones.
Business Class Features
Key Features: Fully flat beds in a 1-2-1 configuration, direct aisle access, gourmet dining, and access to Qantas lounges.
Legroom: 46-78 inches seat pitch (varies by aircraft).
Additional Perks: Priority check-in, boarding, and baggage.
First Class Features
Key Features: Luxurious suites with lie-flat beds, personalized service, and exclusive menus designed by Australian chefs.
Legroom: 79 inches seat pitch.
Additional Perks: Access to the First Lounge and exclusive check-in counters.
Qatar Airways
Hub City
Doha
Frequent Flyer
Frequent Flyer Program: Privilege Club
Alliance: Oneworld
Details: Privilege Club members earn Qmiles when flying with Qatar Airways and Oneworld airlines, redeemable for flights, upgrades, and various services.
Qatar Airways, based in Doha, is a leading global carrier and member of the Oneworld alliance. It is renowned for its award-winning service and modern fleet, connecting Australia to Europe, Africa, and the Middle East.
Why we love them
Award-Winning Business Class: The Qsuite is consistently ranked as the best in the industry.
Global Network: Extensive routes from Doha to Europe, the Americas, and Africa.
Modern Fleet: One of the youngest fleets in the world with state-of-the-art aircraft.
Keep an eye on
Pricing: Premium cabins are often expensive, particularly on long-haul routes.
Doha Layovers: Many routes require a long connection in Doha.
Economy Cabin Crowding: On high-demand routes, Economy can feel cramped despite decent legroom.
Economy Features
Key Features: Comfortable seats, complimentary meals, and extensive entertainment options.
Legroom: 31-32 inches seat pitch, 18-inch seat width.
Premium Economy Features
Not Available
Business Class Features
Key Features: Private suites with sliding doors, fully flat beds, and gourmet dining.
Legroom: 80 inches seat pitch when fully extended to a bed.
First Class Features
Key Features: Luxurious seats, gourmet meals, and access to exclusive lounges.
Legroom: 83 inches seat pitch when fully extended to a bed.
Singapore Airlines
Hub City
Singapore
Frequent Flyer
Frequent Flyer Program: KrisFlyer
Alliance: Star Alliance
Details: KrisFlyer members can earn miles on Singapore Airlines, SilkAir, and all Star Alliance member airlines. Points can be redeemed for flights, upgrades, and more.
Singapore Airlines is one of the world’s leading premium carriers, renowned for exceptional service and an extensive global network. Based out of Changi Airport, it serves over 130 destinations across six continents. It is known for its luxurious experience across all classes and consistently ranks among the world’s top airlines.
Why we love them
Award-Winning Service: Renowned for its exceptional cabin crew, gourmet food, and superior in-flight experience across all classes.
Wide Connectivity: Offers excellent connections for Australian travelers to Europe, Asia, and North America via Changi Airport.
In-Flight Comfort: Known for spacious seats, extensive KrisWorld entertainment, and high-quality cabin amenities.
Keep an eye on
Premium Pricing: More expensive compared to budget carriers and some competitors.
Stopover Required: Most destinations require a layover in Singapore, which may not suit travelers looking for direct flights.
Availability of Premium Cabins: First Class and Suites are only available on select aircraft and routes, limiting options.
Economy Features
Key Features: Ergonomically designed seats with adjustable headrests, in-flight entertainment (KrisWorld), and a choice of meals and beverages.
Legroom: 32-34 inches seat pitch, with 18-inch seat width.
Additional Perks: Free checked baggage (25-30kg depending on the destination).
Premium Economy Features
Key Features: Wider seats with extra recline, calf support, and a footrest, as well as enhanced meal options, including the Book the Cook service.
Legroom: 38 inches seat pitch, 19.5-inch seat width.
Additional Perks: Priority boarding, more baggage allowance, and dedicated cabin space.
Business Class Features
Key Features: Fully flat beds in a spacious 1-2-1 configuration, direct aisle access, fine dining options with Book the Cook, and exclusive access to lounges.
Legroom: Seat pitch is approximately 55 inches when upright; 78 inches when converted to a flatbed.
Additional Perks: Priority services, increased baggage allowance, and superior in-flight entertainment.
First Class Features
Key Features: Individual suites with sliding doors for privacy, ultra-wide seats that convert into beds, fine dining, and premium champagne.
Legroom: 81 inches seat pitch when fully extended to a bed.
Additional Perks: Exclusive lounges, priority everything (boarding, check-in, baggage), and access to the Singapore Airlines Suites on the A380.
Thai Airways
Hub City
Bangkok
Frequent Flyer
Frequent Flyer Program: Royal Orchid Plus
Alliance: Star Alliance
Details: Royal Orchid Plus members can earn miles on Thai Airways and all Star Alliance airlines. Miles can be used for award flights, upgrades, and other services.
Thai Airways, based in Bangkok, is the national carrier of Thailand. With its strong presence in Asia and Europe, it’s a popular choice for Australian travelers looking for easy connections and authentic Thai hospitality.
Why we love them
Hospitality: Renowned for warm, attentive service and authentic Thai cuisine.
Great Stopover Option: Bangkok offers an excellent gateway for Australian travelers heading to Europe or Asia.
Frequent Flyer Benefits: Member of Star Alliance, offering point redemption and lounge access globally.
Keep an eye on
Aging Fleet: Some aircraft lack modern features compared to competitors.
Layovers in Bangkok: Most routes require a stop in Bangkok, which may not suit direct-route travelers.
Inconsistent Cabin Quality: Business Class quality can vary depending on the aircraft.
Economy Features
Key Features: Ergonomic seats with adjustable headrests, personal screens with entertainment, and complimentary meals and beverages.
Premium Economy Features
Key Features: Comfortable seats with personal screens, complimentary meals, and drinks.
Legroom: 32-34 inches seat pitch, 18-inch seat width.
Additional Perks: Generous baggage allowance (30kg).
Business Class Features
Key Features: Fully flat beds on long-haul flights, gourmet meals, and priority services.
Legroom: 76 inches seat pitch when fully extended.
Additional Perks: Lounge access and priority check-in.
First Class Features
Key Features: Private suites, gourmet dining, and luxury amenity kits.
Legroom: 82 inches seat pitch when converted to a bed.
Additional Perks: Exclusive lounge access, including spa treatments at Bangkok Suvarnabhumi Airport.
United Airlines
Hub City
Chicago and Denver
Frequent Flyer
Frequent Flyer Program: MileagePlus
Alliance: Star Alliance
Details: MileagePlus members can earn miles on United flights and all Star Alliance partners. Points can be redeemed for flights, upgrades, and more.
United Airlines, a founding member of Star Alliance, is one of the largest U.S. carriers. It connects Australia with North America and onward to a vast network of global destinations.
Why we love them
Strong U.S. Connectivity: Excellent network across North America, with hubs in major cities like Los Angeles and Chicago.
Polaris Business Class: Competitive premium offering for long-haul travelers.
Frequent Flyer Benefits: Member of Star Alliance, with extensive opportunities for earning and redeeming points.
Keep an eye on
Inconsistent Fleet Quality: Some older aircraft lack modern amenities.
Pricing for Extras: Economy Plus and baggage fees can add up quickly.
Service Complaints: Mixed reviews on service quality, particularly in Economy.
Economy Features
Key Features: Complimentary meals, snacks, and beverages on international flights, with seatback entertainment.
Legroom: 31 inches seat pitch, 17-18-inch seat width.
Additional Perks: Checked baggage included (23kg for most international routes).
Premium Economy Features
Key Features: Extra legroom seating located near the front of the cabin.
Legroom: 34-36 inches seat pitch.
Business Class Features
Key Features: Fully flat beds, direct aisle access, Saks Fifth Avenue bedding, and premium meals.
Legroom: 78 inches seat pitch when fully extended to a bed.
Additional Perks: Lounge access for Polaris passengers.
First Class Features
Not Available
Virgin Australia
Hub City
Australia
Frequent Flyer
Frequent Flyer Program: Velocity Frequent Flyer
Alliance: Velocity is part of the Oneworld and SkyTeam networks through various airline partnerships.
Details: Velocity members can earn and redeem Velocity Points on Virgin Australia and partner airlines, including international flights with Etihad, Delta, and more.
Virgin Australia is one of Australia's major airlines, offering domestic and international services. It targets a mix of leisure and business travelers, providing a balance between affordability and comfort. Its international network includes routes to the Pacific, Asia, and the U.S., often in partnership with Delta Air Lines.
Why we love them
Flexible Fare Options: Offers different economy fare types to suit budgets and flexibility needs.
Partnerships: Strong alliances with Delta, Singapore Airlines, and Etihad for international connections.
Comfortable Business Class: Lie-flat seats on international flights and premium lounges.
Keep an eye on
Reduced International Routes: Post-pandemic, fewer direct international destinations are available.
Inconsistent Economy Services: Domestic flights often lack complimentary meals or entertainment.
Rebuilding Phase: Some customers have reported service inconsistencies as the airline restructures.
Economy Features
Key Features: Standard seating, complimentary tea/coffee, and food on international flights. In-flight entertainment via the Virgin app. Extra legroom seats available at a fee.
Legroom: 31-32 inches seat pitch, 17.5-18-inch seat width.
Premium Economy Features
Key Features: Extra legroom, priority boarding, and overhead locker access.
Legroom: 34 inches seat pitch.
Business Class Features
Key Features: Recliner seats on domestic routes, lie-flat beds on international flights, gourmet meals, and lounge access.
Legroom: 38 inches seat pitch on domestic; 80 inches when fully flat on international routes.
First Class Features
Not Available